Refund Policy

We accept returns on unopened, unused products within 14 days of delivery.

To request a return, contact us at info@bioaim.co.uk with your order number.

Return Requirements

Returned items must be:

Refunds

Once your return is received and inspected, refunds will be issued to your original payment method.

Please allow 5–10 business days for funds to appear, depending on your bank.

Return Shipping

Return postage costs are the responsibility of the customer unless:

Damaged or Incorrect Items

Please notify us within 48 hours of delivery, including photos, so we can resolve this promptly.